Shipping & Returns

Unfortunately we can’t offer you a refund or exchange, as our products are perishable goods, however, conditions will be taken into consideration on a case by case basis.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 958 Cherry St SE Grand Rapids Michigan United States 49506.


Furniture City Creamery does not ship items available on website.  All items for purchase may only be picked up at store: 958 Cherry St SE Grand Rapids Michigan United States 49506.



Ice Cream Cone

We are a small shop, and by small, we mean small – less than 500 square feet! From the day we first saw it, we fell in love with our building and the community it lies in. We were going to make this space work if it was the last thing we did, and we continue to do just that.